Shipping
ABOUT YOUR ORDER
At the moment we need max. 2 weeks to get your order to be shipped. If there is a delay on over 2 weeks, we will inform you by email.
If you need your creation urgently, please contact us before with email to see what is avaible or how long it would take us to make it.
info.birdofparadise@gmail.com
We preserve a right to have small changes in our creations that might have small variations from colour or fabrics.
You will receive a confirmation email after placing an order. And as soon as your order is shipped you receive a new email with tracking code.
SHIPPING
We use a currier that goes under Fedex shipping company. The currier takes one business day for handling, getting the tracking code and parcel goes on to its way the next business day. Shipping takes around 5 to 10 days to arrive and it will be notified before hand. So keep a eye on your email or phone. It is important to have a CORRECT address, email and phone number. We are not responsible for incorrect information effecting on the shipping.
International shipping price is around 25$.
Parcels that has been damaged on the way or lost, or not picked by customer are not our responsibility.
Parcels that had not been picked up by customer and sent back to us, resending is on customers charge.
If you have any issue on shipping, please contact us or the shipping provider to find out what is the issue, we will do our best to help you as well.
If you need a EXPRESS shipping 24H-48H, please contact us before price is around 100$, we will give you accurate estimation.
There should not be added custom taxes on your order.
LOOKING FOR YOUR ORDER?
Look in this link with your personal tracking code https://app.urshipper.com/track-shipment