Questions, answered

Our pieces follow standard European sizing and are true to size. Many of our silhouettes are designed with a relaxed, flowing fit — if you are between sizes, choose the size you would normally wear and let the garment move with you. Each product page includes specific measurements where relevant.

Only natural fabrics: organic cotton, French linen, bamboo gauze, raw silk and silk chiffon. Many of our pieces are coloured with natural dyes, drawn from plants and earth. Every garment is handcrafted in Bali alongside local artisans — made slowly, in small numbers, to last.

Care depends on the fabric, and the fabric is listed on every product page:

• Cotton & linen — machine wash on a gentle cycle at 30°C with mild detergent. Air dry in the shade.
• Silk — hand wash only, in cold water with a gentle soap. Never wring; press the water out softly and dry flat, away from direct sun.

For naturally dyed pieces, wash separately the first few times and keep them out of harsh sunlight when drying — the colours will thank you.

Yes. Made-to-measure garments and custom pieces — including our handmade hats — are part of what we do. Write to us with what you have in mind and we will create it together.

To most countries, from our atelier in Bali, Indonesia — available destinations are shown at checkout. Shipping is calculated at checkout from the parcel’s weight and destination, and it is free on orders of €400 or more.

Yes — shipping is free on orders of €400 or more, to every destination we serve. Below that, the rate is calculated at checkout from your parcel’s weight and destination.

In-stock pieces leave our atelier within 2 business days; made-to-order pieces need about 8 days of production first. Once on its way with FedEx or UPS, delivery typically takes 7–10 business days to Europe and the United States, 7–14 business days elsewhere, and 3–7 business days within Indonesia. You will receive a tracking number by email the moment your parcel leaves Bali.

Possibly. Orders ship from Indonesia, and your country may apply import duties or taxes on arrival. These are set by your local customs authority and are the responsibility of the customer — they are not included in our prices or shipping rates.

Yes — you have 14 days from delivery to return an unworn piece. Custom-made items are final sale. Full details are on our Delivery & Returns page.

Two, both in Ubud, Bali: our flagship on Jalan Hanuman, and Aluna on Jalan Goutama. Come say hello — the full collection lives there, alongside pieces from artisans we love. Details on our Stores page.